THE KEY BANGKOK
How many stars is the hotel?
How do I make direct contact with the hotel?
T +66 2 255 5825
F +66 2 255 5824
If I make an online booking, will I be offered a 'best rate'?
Are your hotel rates per person or per room?
My credit card details necessary when making a reservation?
Will my credit card be charged?
Furthermore, we do not charge without proper authorisation from the guest. However, select packages may require full- prepayment at the time of booking but this will be made known at the time of making the reservation.
Guests can choose to settle the bill in cash or credit card at the time of check-out.
What is your cancellation policy?
All cancellations received after the option date and no shows on the date of arrival shall be subject to a cancellation / no show fee equivalent to one night stay and will be charged to the stated credit card.
Cancellation after office hours, during weekends and during Public Holidays are to be channeled via the Front Desk of the property at +66 2 255-5825 or through email: email@example.com
Do you have pets' policy?
What are you check-in and check-out times?
Check-out time is 12:00 noon
Is it possible to check-in earlier?
What is the charge for late check-out?
Check out before 6.00 pm: 50% charge (based on overnight rate)
Check out after 6.00 pm: Full overnight rate (same)
Do you have non-smoking rooms?
What is the cost of an extra bed?
Is there an additional charge for visitors?
What is the hotel’s policy regarding children?
– Children under 12 years old stay free of charge when using existing beds.
– Children 12 years and above are charged the full adult price of THB 600 nett.
* A baby cot for one child is free of charge.
If an extra bed is required, regardless of age, all room will be applied.
Children between the ages of 5 and 11 years are charged THB 300 nett per night.