You may email, call or fax to the hotel,
rsvns@thekeybangkok.com
T +66 2 255 5825
F +66 2 255 5824

Online bookings generally offer the ‘best available rates’ for that date and time.

Maximum number of occupants for each category of room is 2 persons. Extra person is charged at 800 Baht (12 years and above). Daily buffet breakfasts are only for registered in-house guests and are non- transferable

Yes, to guarantee the reservation only

We may block an amount on the credit card,equivalent to 1 night’s room charge to guarantee payment but this block will be automatically released in two weeks if not redeemed.

Furthermore, we do not charge without proper authorisation from the guest. However, select packages may require full- prepayment at the time of booking but this will be made known at the time of making the reservation.

Guests can choose to settle the bill in cash or credit card at the time of check-out.

Cancellation of guaranteed bookings should be advised 48 hours before the day of arrival.

All cancellations received after the option date and no shows on the date of arrival shall be subject to a cancellation / no show fee equivalent to one night stay and will be charged to the stated credit card.

Cancellation after office hours, during weekends and during Public Holidays are to be channeled via the Front Desk of the property at +66 2 255-5825 or through email: rsvns@thekeybangkok.com

Regrettably, pets are not allowed

Check-in time is 2:00 pm
Check-out time is 12:00 noon

Early check-in is subject to room availability.

Late check-out is subject to room availability and the charges are as follows:

Check out before 6.00 pm: 50% charge (based on overnight rate)

Check out after 6.00 pm: Full overnight rate (same)

Yes, we do.

Regrettably, Extra bed available at THB 600 per night.

No, we do not charge for visitors, however, identification may be required for security purposes

Room :

– Children under 12 years old stay free of charge when using existing beds.
– Children 12 years and above are charged the full adult price of THB 600 nett.

* A baby cot for one child is free of charge.

Children 12 years and above are charged the full adult price of THB 600 per night.
Children between the ages of 5 and 11 years are charged THB 300 nett per night.

No, We do not have baby-sitting services

Yes, baby cots are available upon request and are free of charge.